Customer Service Representative – Travel Reservations

About this role

Join Sparta Networking's in-office travel reservations team to help customers plan trips and complete bookings over the phone. This full-time role combines customer service with commission earning potential, requiring clear communication and attention to detail with no prior travel industry experience needed.

What you will do

• Guide callers through travel and booking options and answer questions
• Help customers complete or update reservations
• Update account information and record conversations between calls
• Review booking details for accuracy
• Connect requests requiring additional attention to appropriate support teams

What you need

• Must be at least 18 years old
• Comfortable using a computer and learning new systems
• Ability to keep information organized while assisting callers
• Clear communication, patience, and attention to detail
• Available to work full-time in-office on Monday–Friday schedules

Nice to have

• Experience in retail, hospitality, customer service, sales, office support, reservations, or call centers
• Dependability and professional attitude