About this role
Sparta Networking is hiring Booking Representatives to help customers explore and book vacation packages via phone. This customer-focused sales role combines reservation management, customer service, and phone sales—no travel experience required, but strong communication skills and comfort with sales are essential.
What you will do
- Handle incoming customer calls and guide them through available vacation packages
- Explain pricing, promotions, dates, and package details
- Help customers choose vacation options that fit their needs
- Complete new reservations and bookings
- Offer upgrades or additional package options when appropriate
- Update existing reservations and customer information
- Enter booking details accurately into the system
- Answer customer questions before and after reservation
- Provide positive customer experience from initial call through booking completion
What you need
- Comfortable speaking with customers by phone
- Friendly, confident, and professional demeanor
- Willing to recommend products and ask for the sale
- Reliable and able to maintain consistent schedule
- Comfortable using computers and learning new software
- Accurate data entry for customer and booking information
- At least 18 years old
Nice to have
- Experience in customer service, reservations, hospitality, call centers, retail, inside sales, tourism, hotels, or phone sales
- Motivated by commission opportunities
Sparta never charges candidates a fee. We will never ask you for payment, bank details, or personal documents over text or a messaging app. If something looks off,
read our scam guidance.