Booking Agent

About this role

Booking Agent Starting Pay: $400 per week uncapped commission Job Type: Full-time Work Location: In-office Training: Paid training provided Position Overview Sparta Networking is hiring Booking Agents to assist customers with travel reservations, scheduling, account updates, and general booking questions. This is a phone-based position where you will help customers review available options, complete reservations, make changes to existing bookings, and answer routine questions. Previous travel, reservations, or call center experience is helpful but not required. Paid training is provided. Available Schedules Day Shift Monday–Friday | 9:45 AM–5:00 PM Evening Shift Monday–Friday | 3:00 PM–10:00 PM Responsibilities Answer incoming customer calls Assist customers with new and existing reservations Review booking and scheduling options Make updates to customer accounts Enter reservation details accurately Explain available services and next steps Document customer interactions Help resolve routine booking questions Escalate more complex requests when needed Provide professional and friendly service Qualifications Strong communication skills Comfortable assisting customers over the phone Basic computer and typing skills Reliable and organized Detail-oriented Professional attitude Ability to learn new systems and procedures Must be at least 18 years old Previous experience in travel, reservations, hospitality, customer service, retail, sales, office support, or a call center is a plu ...