About this role
Sparta Networking seeks a Customer Care Representative to assist customers with travel-related questions, reservations, and account management via phone. No previous travel or call center experience required; paid training provided.
What you will do
- Answer incoming customer calls
- Assist with reservations and scheduling
- Help customers with account questions and updates
- Explain available options and next steps
- Document conversations and customer information
- Resolve routine customer concerns
- Escalate questions when additional assistance is needed
- Provide friendly and professional customer care
What you need
- Strong communication skills
- Comfortable speaking with customers over the phone
- Basic computer and typing skills
- Reliable and organized
- Positive and professional attitude
- Willingness to learn new systems
- Must be at least 18 years old
Nice to have
- Experience in customer service, retail, hospitality, sales, office support, or call center
Sparta never charges candidates a fee. We will never ask you for payment, bank details, or personal documents over text or a messaging app. If something looks off,
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Sparta