Customer Service Representative

About this role

Customer Service Representative for a travel-related company, handling phone-based customer support including reservations, scheduling, and account management. Full-time in-office position with paid training and no prior experience required.

What you will do

• Assist customers by phone with travel-related questions and service needs
• Help with reservations, scheduling, and account questions
• Update customer information and document conversations
• Explain available options and next steps to customers
• Resolve routine concerns or escalate when needed
• Maintain professional communication and reliable attendance

What you need

• Strong communication skills
• Comfortable speaking with customers
• Basic computer and typing skills
• Dependable and organized
• Willing to learn new systems
• Must be at least 18 years old

Nice to have

• Previous customer service, retail, hospitality, sales, office, or call center experience