About this role
Full-time on-site customer service role assisting customers with travel reservations, scheduling changes, and account inquiries primarily via phone. Paid training provided with no prior travel experience required.
What you will do
- Assist customers with travel reservations and scheduling changes
- Handle account questions and general service requests
- Communicate with customers by phone for majority of shift
- Enter customer information accurately into computer systems
- Provide professional support when customers have questions or concerns
What you need
- Clear communication skills and comfort working with customers
- Comfortable spending large part of day on the phone
- Ability to use basic computer programs and enter information accurately
- Consistent and punctual attendance
- Professional demeanor when handling customer concerns
- Willingness to learn and accept coaching
- Ability to work both independently and with a team
- At least 18 years old
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Sparta