About this role
Full-time on-site customer service role assisting with travel reservations, scheduling changes, and account inquiries via phone. No travel experience required; paid training provided.
What you will do
- Assist customers with travel reservations and scheduling changes via phone
- Answer customer account questions and general service requests
- Enter customer information accurately using basic computer programs
- Maintain professional communication when handling customer concerns
What you need
- At least 18 years old
- Clear communication skills and comfort with phone-based customer interaction
- Ability to use basic computer programs and enter information accurately
- Consistent attendance and punctuality
- Professional demeanor and willingness to learn and accept coaching
- Ability to work both independently and as part of a team
Nice to have
- Travel industry experience (not required; training provided)
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Sparta