Customer Support Representative

About this role

Customer Support Representative for a travel-related company handling inbound customer calls. Assist with reservations, scheduling, account support, and customer inquiries in a team-based office environment with paid training provided.

What you will do

• Answer incoming customer calls
• Help with reservations, scheduling, and account questions
• Explain available services and next steps
• Update customer information and document calls
• Resolve routine issues and escalate when needed
• Follow company procedures and service standards
• Maintain a professional and helpful approach with customers

What you need

• Strong communication skills
• Comfortable speaking with customers by phone
• Basic computer and data-entry skills
• Reliable and punctual
• Organized and detail-oriented
• Able to learn new systems quickly
• Must be at least 18 years old

Nice to have

• Customer service, hospitality, retail, sales, office, or call center experience