About this role
Sparta Networking is hiring Customer Service Associates for an on-site inbound phone support role in the travel and hospitality industry. You'll assist customers with reservations, scheduling, account questions, and general service needs with paid training provided.
What you will do
- Answer incoming customer calls
- Assist with reservations and scheduling
- Provide clear information about services and options
- Update customer accounts and document calls
- Help resolve routine questions and concerns
- Follow established procedures and service guidelines
- Escalate more complex issues when needed
- Maintain dependable attendance and professional communication
What you need
- Strong communication and listening skills
- Comfortable speaking with customers by phone
- Basic computer and data-entry skills
- Reliable, organized, and detail-oriented
- Able to learn new systems and procedures
- Must be at least 18 years old
Nice to have
- Experience in customer service, hospitality, retail, sales, reservations, office support, or call center
Sparta never charges candidates a fee. We will never ask you for payment, bank details, or personal documents over text or a messaging app. If something looks off,
read our scam guidance.
Sparta