About this role
We're hiring Customer Care Representatives to handle inbound customer calls for reservations, travel questions, scheduling, and account support. This full-time, in-office position requires no previous experience, with paid training provided.
What you will do
- Handle incoming customer calls
- Assist with reservations and scheduling requests
- Answer questions about available travel services and options
- Review customer information and make account updates
- Document conversations and maintain accurate records
- Help resolve routine customer concerns
- Explain policies and next steps clearly
- Refer more complex situations to the appropriate team member
- Maintain professional and courteous communication
- Work with the team to support daily operations
What you need
- Good verbal communication skills
- Comfortable assisting customers over the phone
- Basic computer and typing skills
- Ability to enter information accurately
- Reliable and consistent attendance
- Willingness to learn new systems and procedures
- Organized and detail-oriented
- Positive attitude and team-oriented approach
- Must be at least 18 years old
Nice to have
- Previous experience in customer service, retail, hospitality, reservations, sales, administrative support, or a call center
Sparta never charges candidates a fee. We will never ask you for payment, bank details, or personal documents over text or a messaging app. If something looks off,
read our scam guidance.
Sparta