About this role
Customer Service Representative for a travel-related company handling incoming customer calls for reservations, scheduling, and service inquiries. Phone-based position in a fast-paced office environment with paid training provided and no prior call center experience required.
What you will do
- Respond to incoming customer calls
- Assist with reservations, scheduling, and general travel questions
- Review customer needs and explain available options
- Enter accurate notes and update customer records
- Provide clear information regarding services and policies
- Resolve routine concerns or direct more complex issues to the appropriate team
- Follow established call-handling procedures
- Maintain a professional and helpful attitude
- Work with supervisors and coworkers to support daily operations
What you need
- Strong communication and listening skills
- Comfortable assisting customers over the phone
- Basic computer, typing, and data-entry ability
- Dependable attendance and punctuality
- Able to follow instructions and learn new systems
- Patient, organized, and detail-oriented
- Comfortable working in a team environment
- Must be at least 18 years old
Nice to have
- Experience in customer service, hospitality, retail, sales, reservations, or office support
Sparta never charges candidates a fee. We will never ask you for payment, bank details, or personal documents over text or a messaging app. If something looks off,
read our scam guidance.
Sparta