Customer Support Representative

About this role

Sparta Networking is hiring Customer Support Representatives to assist customers with travel-related questions, reservations, and scheduling services. This is a full-time, in-office role with guaranteed base pay plus commission opportunities and flexible schedule options.

What you will do

• Answer inbound customer calls and provide excellent service
• Assist customers with travel questions, reservations, and scheduling
• Update customer information accurately in the system
• Explain available services and answer customer questions
• Follow company procedures and call guidelines
• Work with your team to deliver a positive customer experience

What you need

• Friendly and professional communication skills
• Comfortable speaking with customers by phone
• Reliable, dependable, and organized
• Basic computer and data entry skills
• Positive attitude and willingness to learn
• Must be at least 18 years old

Nice to have

• Paid training is provided for all qualified candidates