Customer Support Representative

About this role

Sparta Networking is hiring full-time Customer Support Representatives to handle inbound and outbound customer calls, scheduling requests, and service inquiries in a professional office setting. Paid training is provided, and no prior experience is required.

What you will do

• Answer customer calls and provide friendly support
• Make outbound calls when follow-up is needed
• Help customers with scheduling, reservations, and service questions
• Enter customer information and updates into the system
• Follow company procedures and call guidelines
• Keep conversations professional, clear, and helpful
• Work with the team to keep daily operations running smoothly

What you need

• Strong phone communication skills
• Basic computer and data entry ability
• Dependable attendance and punctuality
• Organized and able to follow instructions
• Positive attitude and willingness to learn
• Must be at least 18 years old

Nice to have

• Previous call center experience