About this role
Full-time dental treatment coordinator role for a busy Miami dental office, supporting patient communication, appointment scheduling, and financial coordination. This is a 1.5 month contract with potential to extend.
What you will do
- Answer incoming calls and assist with patient questions
- Schedule, confirm, and manage appointments
- Maintain the appointment book and follow up on missed or canceled appointments
- Review financial options, insurance estimates, and payment arrangements
- Coordinate with providers and office staff on treatment scheduling
- Post charges and payments to patient accounts
- Submit and track insurance pre-authorizations as needed
- Maintain accurate documentation of patient communication and financial arrangements
- Check voicemail and respond to messages in a timely manner
- Help maintain a clean, organized, and welcoming front office environment
What you need
- High school diploma or equivalent
- 3 years of dental front office or treatment experience
- 6 months of Denticon experience
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